Refund policy

Refund Policy

We want you to feel confident ordering from King & Queen Wellness.

Because our products are topical wellness creams, we can only accept returns under the conditions outlined below.

Returns

• Returns are accepted within 30 days of delivery

• Products must be unused, unopened, and in their original packaging

• We are unable to accept returns on opened or used products for hygiene and safety reasons

Non-Returnable Items

• Any product that has been opened, used, or tampered with

• Any return requested after 30 days from the delivery date

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection

• Approved refunds will be issued to the original form of payment

• Shipping costs are non-refundable

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right.

How to Request a Return

To start a return, please contact us through our Contact page with your order number and reason for return.